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How to join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment
We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- JCB
- Discover
- Union Pay
- PayPal
- WeChat pay
- Ali pay
- Eximbay
- Credit Card
- Visa
- MasterCard
- American Express
- JCB
- Discover
- Union Pay
- PayPal
- WeChat pay
- Ali pay
- Eximbay
Shipping
- Shipping Method : Parcel Service
- Shipping Area : Worldwide
- Shipping Rate : Fixed Shipping Rate : Regardless of your order amount, $29will be charged for shipping.
- Delivery Time : 5 - 14 days
Returns & Exchanges
1. Address for returns and exchanges:
- [10364] 414, 32-9, Gobong-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
2. Requirements:
- [10364] 414, 32-9, Gobong-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
2. Requirements:
We ask you for a careful examination prior to your purchase (e.g. size, color, or etc.)
Any inquiries regarding the products should be made within 14 days from the day the delivery was completed.
※ Please be noted that you should put your order number in returning parcel to make the process faster.
[Exchange / Return due to customers’ [change of mind]
- Please contact our Customer service center within 14 days after receiving your package and send us the return tracking number in 3 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
[Name, Order number, product name/code, reason for exchange/ return]
- In case of any exchanges due to [change of mind], round-trip shipping cost will have to be borne by a customer.
Conditions of the items will be examined once they reach our warehouse.
- In case those items show any signs of use, they will not be accepted for exchange. In case of any return due to [change of mind], the return shipping fee is borne by a customer
and the initial shipping fee deductions are applicable according to NKBD17® return policy.
[Exchange / Return policy for defective and wrongly shipped items]
- Please contact our Customer service center within 14 days after receiving your package and send us the return tracking number in 3 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
[Order list, a barcode of all the items, a picture of the item, a picture of the defect part]
For any exchanges/ returns of defective or wrongly shipped items, the shipping fees will be borne by NKBD17®.
Please kindly pay for return fee in advance as COD cannot be used for international shipping. The amount will be refunded to the customers once parcels are arrived at our inventory and checked by the relative team.
The followings are not eligible for returns/exchange
- Any items reported after 14 days from the date of receiving
- Any item from which the tags have been removed, regardless of if they were defective on arrival
- Customized or handmade items
- Cosmetics being opened
- Items having the trace of scent, cigarette, perfume, use, wash, or alterations
- Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damages, even if the item was defective upon arrival
- All goods returned without previous notice or in spite of return denial by our CS team will not be accepted
Refunds
It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Other
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
- Nakedblood17
- Business Registration No. : 1095462005
- Owner : Joonghyun pyun
- Address : 10570 401, 4F, 48-38 Sinwon 1-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, Republic of Korea
- Phone : +82-70-7954-9958
- CPO : Joonghyun pyun(contact@nakedblood17.com)
- E-commerce Permit : 2021-고양덕양구-1981(CHECK)
